Shipping Policy
Last updated: January 16, 2026
This Shipping Policy explains how orders are processed, shipped, and delivered when purchasing from CaseXArmor, operated by MOBILE WORLD TELEFONIE SRL. It applies to customers located in the United States.
Shipping Destinations
Countries We Ship To:
- United States.
Future Availability:
We may expand shipping to additional countries in the future. Any changes will be reflected on this page and at checkout.
Shipping Costs
Shipping costs are calculated based on the selected delivery option and are displayed clearly at checkout before payment is completed.
United States (USD)
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Free Shipping: $0.00 USD
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Insured Shipping + Skip the Line: $4.95 USD
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Priority Express Shipping: $9.95 USD
Shipping Cost Disclaimer:
All shipping costs are displayed clearly at checkout before completing payment. No additional shipping charges apply beyond what is shown at checkout.
Order Processing & Delivery Timeframes
All delivery estimates are approximate and exclude weekends and public holidays.
Free Shipping
-
Order Cut-Off Time: 12:00 PM (GMT+02:00) Eastern European Standard Time, Bucharest (EET/EEST)
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Order Processing: 1–2 business days (Mon–Fri)
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Transit Time: 7–11 business days (Mon–Fri)
- Total Estimated Delivery Time: 8-13 business days (Mon–Fri)
Insured Shipping + Skip the Line
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Order Cut-Off Time: 12:00 PM (GMT+02:00) Eastern European Standard Time, Bucharest (EET/EEST)
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Order Processing: 0–2 business days (Mon–Fri)
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Transit Time: 6–10 business days (Mon–Fri)
- Total Estimated Delivery Time: 6-12 business days (Mon–Fri)
Priority Express Shipping
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Order Cut-Off Time: 12:00 PM (GMT+02:00) Eastern European Standard Time, Bucharest (EET/EEST)
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Order Processing: 0–1 business day (Mon–Fri)
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Transit Time: 5–9 business days (Mon–Fri)
- Total Estimated Delivery Time: 5-10 business days (Mon–Fri)
Delivery times may vary due to customs clearance, carrier delays, or peak periods.
Shipping & Fulfillment Information
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Fulfillment origin: Orders are fulfilled and dispatched from Romania
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Carriers: We work with DHL, FedEx, and reputable international and regional postal services
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Tracking: All orders include shipment tracking
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Insurance: Shipments are insured against loss or damage during transit
Packaging may vary depending on availability and destination.
Tracking Your Order
Once your order has been shipped, you will receive an email containing:
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Your tracking number
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Carrier information
You can track your order using the tracking link provided or via the Track Your Order page on our website.
Missing or Incomplete Orders
If your order arrives with missing items or appears incomplete, please contact us within 7 days of delivery at:
Email: support@thecasexarmor.com
We will investigate the issue and, where applicable, arrange a replacement or refund in accordance with our policies.
Customs Duties & Import Taxes (United States)
Orders shipped internationally may be subject to customs duties, import taxes, or handling fees imposed by the destination country.
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These charges are not included in the product price or shipping fee
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Any applicable customs fees are the responsibility of the customer
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Most small-value shipments are delivered without additional charges
Customs processing times are outside of our control.
Questions?
Visit our FAQ or contact our customer support team for help regarding your shipment.
Contact Information
Business Name: CaseXArmor
Legal Company Name: MOBILE WORLD TELEFONIE SRL
Company Registration Number: 43516359
Business Email: support@thecasexarmor.com
Business Phone Number: +40 744 629 139
Business Address: Str. Tarpiului nr. 30, Bistrita, Bistrita-Nasaud, 420062, Romania
Country of Registration: Romania
VAT: Not applicable
Contact Form: Click Here
Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)
Response Time: Inquiries are typically answered within 24–48 hours on business days.










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