Terms and Conditions

Last updated: January 16, 2026

These Terms and Conditions explain the rules and conditions under which CaseXArmor provides access to its website and related services.

Overview

This site is operated by CaseXArmor. Throughout the site, the terms “we,” “our,” and “us” refer to CaseXArmor. By visiting our website or making a purchase, you agree to follow these Terms and Conditions, along with any additional policies referenced here or linked elsewhere on the site. Accessing or using any part of the site means you accept these Terms. If you do not agree, you should discontinue use of our website and services.

1. Online Store Terms

● You confirm that you are of legal age in your country of residence, or have parental/guardian consent.

● Our products and services must not be used for unlawful purposes or in violation of local laws.

● Breach of these Terms may result in immediate suspension or termination of your account or services.

2. Company Information

Business Name: CaseXArmor

Legal Company Name: MOBILE WORLD TELEFONIE SRL

Company Registration Number: 43516359

Business Email: support@thecasexarmor.com

Business Phone Number: +40 744 629 139

Business Address: Str. Tarpiului nr. 30, Bistrita, Bistrita-Nasaud, 420062, Romania

Country of Registration: Romania

VAT: Not applicable

Contact Form: Click Here

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.

3. Use of the Website

You may use the website for lawful purposes only. You must not copy, modify, reverse engineer, or commercially exploit any part of the site without our written consent.

4. Orders, Pricing & Availability

All orders are subject to acceptance and product availability. We may correct pricing or content errors and will inform you if an issue affects your order, offering a refund or alternative.

5. Product Information & Compatibility

Descriptions and specifications are based on manufacturer data and our internal quality checks. Minor variations may occur. Please check compatibility before purchase.

6. Payments & Security

Payments are processed securely via Shopify Payments (Visa, Mastercard), PayPal, and supported wallets (Apple Pay, Google Pay). We use SSL encryption and PCI-DSS–compliant gateways. See our Payment Policy for details, including refunds and chargebacks.

7. Shipping, Fulfillment & Risk of Loss

Orders are processed and dispatched from Romania and shipped via trusted couriers (e.g., DHL Express, FedEx). Delivery timeframes vary by destination and customs. Risk of loss passes upon successful delivery to the address provided, subject to applicable consumer protection laws. See our Shipping Policy.

8. Returns, Refunds & Exchanges

You may return eligible items within 90 days of receipt under the conditions set out in our Return & Refund Policy (including RMA steps, inspection, timelines, and exceptions).

9. Customs, Duties & Taxes

International shipments may incur customs duties, taxes, or brokerage fees determined by the destination country. These charges (if applicable) are the customer’s responsibility. See Shipping Policy.

10. Intellectual Property

All content, graphics, and trademarks on the website are owned by CaseXArmor or its licensors. Unauthorized use is prohibited.

11. Third‑Party Links & Services

Links to external sites are provided for convenience. We do not control and are not responsible for their content or practices.

12. SMS/Email Communications

If you consent to SMS or email, you may receive order updates and promotions. SMS: message frequency varies; reply STOP to opt out, HELP for assistance; standard rates may apply. Unsubscribe links are provided in emails. See Privacy Policy.

13. Warranties & Limitation of Liability

We supply products with reasonable care and as described. To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these Terms limits statutory consumer rights in your country.

14. Governing Law & Consumer Rights

These Terms and Conditions are governed by and construed in accordance with the laws of Romania.

Nothing in these Terms limits or excludes mandatory consumer protection rights available under the laws of the customer’s country of residence, including the United States.

Disputes may be brought before the competent courts as determined by applicable law.

15. Complaints & Escalation

Contact support@thecasexarmor.com for any issues. We acknowledge within 2 business days and aim to resolve within 10 business days. If unresolved, you may escalate to your local consumer‑protection authority.

16. Cookies & Privacy

We use essential and optional cookies. Manage preferences via the cookie banner or your browser. Personal data is handled per our Privacy Policy.

17. Changes to These Terms

We may update these Terms to reflect legal or operational changes. Updates take effect upon posting with the revised date above. Continued use signifies acceptance.