Payment Policy
Last updated: January 16, 2026
This document explains how payments and billing are handled at CaseXArmor.
1. Payment Options
To make shopping simple and secure, we provide multiple payment methods:
● Major credit and debit cards (Visa, Mastercard)
● PayPal
● Apple Pay and Google Pay
All transactions are processed in USD.
2. Payment Policy
● Full payment is required at checkout.
● Orders are only confirmed once payment clears.
● If a transaction fails or is declined, the order will not be processed.
3. Pricing & Currency
● Prices shown on www.thecasexarmor.com are listed in USD.
● Pricing may change from time to time; the price shown at checkout applies to your order.
● Taxes, shipping, and handling fees are calculated during checkout.
4. Secure Transactions
● We use SSL encryption, and all payments are processed through PCI DSS Level 1–compliant payment gateways such as Shopify Payments, PayPal, Apple Pay, and Google Pay to protect your information.
● Payment details are never stored on our servers.
5. Refunds & Chargebacks
● Refunds follow our Refund & Return Policy.
● Approved refunds are processed to the original payment method within 7 business days but may take 10–15 business days to appear depending on your bank or card provider.
● Unauthorized chargebacks will be challenged.
● For billing concerns, please reach out to us first at support@thecasexarmor.com.
6. Fraud Protection
● We reserve the right to cancel or hold any order suspected of fraudulent activity.
● For high‑value purchases, additional identity verification may be required.
● All transactions undergo automated verification via Shopify Payments fraud detection system and our internal review process.
Questions?
Visit our FAQ or contact our customer support team for help regarding your shipment.
Contact Information
Business Name: CaseXArmor
Legal Company Name: MOBILE WORLD TELEFONIE SRL
Company Registration Number: 43516359
Business Email: support@thecasexarmor.com
Business Phone Number: +40 744 629 139
Business Address: Str. Tarpiului nr. 30, Bistrita, Bistrita-Nasaud, 420062, Romania
Country of Registration: Romania
VAT: Not applicable
Contact Form: Click Here
Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)
Response Time: Inquiries are typically answered within 24–48 hours on business days.
